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GigaOM Report: Nasuni Real- World Use Cases and Analysis

Customers Report Operational Efficiencies and Savings Across the Board Nasuni offers a cloud-native, SaaS solution for enterprise file services, with an object-based global file system in the back end and familiar file interfaces, including SMB and NFS, in the front end. It integrates with all major public cloud providers and works with on-premises S3-compatible object […]

Leveraging Conversational AI to Automate Customer Service in the Utilities Sector

Utilities are something consumers often don’t think about or interact with until their service is interrupted. At that point, their need for help is urgent. In widespread outages, utilities are dealing with thousands of people who all have that same urgency.Automated, proactive customer support can improve utility public relations and deliver reassurances and information customers […]

Revolutionizing the Finance and Banking Industry With Conversational AI

How banks and financial institutions deal with customers underwent a seismic shift, with customers demanding remote service and branches, and physical locations giving way to self-service kiosks and automated systems. Today’s banking and finance customers want to be able to access information and be offered personalized services, without needing to wait in a phone queue […]

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