The State of E- Commerce Integration

By 2022 it is predicted that a digital commerce experience will be made up of over 30 integrated applications, and over 50% of the effort and cost in an e-commerce platform program will be spent on integrations with internal and external systems.
We surveyed decision-makers in e-commerce operations to determine what they are doing to achieve a connected digital commerce experience. This report offers insights into where companies focus their integration efforts to boost workflow automation and synchronize data and processes between applications.