One of the most challenging aspects of legal aid work is to increase the impact of limited funds to provide help to as many people as possible. And for the Legal Aid of Arkansas, operational costs – which include both telephony and technology services – comprise almost 20% of its total annual budget. Legal Aid of Arkansas (LAA) selected Jive Communications, now known as GoToConnect, to meet their complicated and unaffordable telephone system requirements. Download the case study to discover how GoToConnect enabled LAA to keep their costs down while not sacrificing important features that allow the organization to run smoothly.
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