Redefining the role of IT in a modern BI world

As self-service analytics becomes the norm, the role of IT is evolving from a producer to a strategic partner. IT professionals are helping their organizations transition from a traditional top-down approach to the analytics driven by IT to a self-service approach enabled by IT and led by the business. This change requires a new framework and overall strategy. Organizations must revisit past decisions supporting the core foundational components of a BI program—people, process, and platform—and make adjustments, as outlined in this paper.