How To Go Remote With Your Contact Center: Lessons From Fenway Health

Gain firsthand insights into healthcare’s remote workforce transformation Over the past year, both healthcare and communications have undergone massive transformations. Hospitals and healthcare providers have had to revamp the way they work, including their contact centers and business phone systems. We saw that in action with Fenway Health as they transformed their contact center to enable working from home (or anywhere). Now, Jon DiBiasio, IT Director of Fenway Health, is joining Dialpad’s Director of Product Marketing, Dylan Hoeffler, to share stories of the experience and the lessons we can learn from it.