Digital transformation isn’t just a buzzword anymore – it’s the critical stepping stone between brands that will be left in the past and those which will thrive in a COVID and post-COVID era. While internal transformation means resilience in the face of change, those changes affect the markets in which we operate as brands as well. So, how do we develop the technical, cultural and environmental processes that will keep our businesses thriving in these complex times, while evolving the way in which we speak to and engage consumers? In our latest ebook, Digital Transformation in Communications and Marketing, we explore these topics from both sides of the fence.
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