Worldwide, organizations that once planned to gradually invest in digital transformation, remote work,and advanced analytics are being forced to make radicalchanges on the fly in the face of unpredictable, rapidly evolvingmarkets. Existing mission-critical workloads are being updated and integrated with emerging cloud-native applications overnight. Supply chains and partnerships are rapidly […]
Hindsight Is 2020 — The Pandemic Provides A Wake- Up Call
VMware commissioned Forrester Consulting to conduct a survey that queried 526 decision-makers with responsibility for strategy and security from various industries globally on how the challenges of suddenly shifting to a remote workforce affected their company and what they perceive as the future of remote work. The Pandemic Made Significant […]
How CIOs are Freeing Up Budget to Fund Innovation
The global pandemic put pressure on IT budgets—yet the business needs IT innovation now more than ever. In our newest Executive Brief, we share new research from MIT and Forrester on how IT leaders are responding to these demands, and where they’re finding budget for innovative projects to support distributed […]
Lead/Forward Insights Report Q2 2021: After a Transformative Year, Businesses Seek Preparedness
To deal with the disruptions of the COVID-19 pandemic, many tech executives were forced to prioritize secure, digital customer experience (CX)and employee experience (EX)in their IT decisions. Transforming digital customer engagement and securing distributed workforces and experiences will continue to drive budget requirements going forward. In the latest VMware Lead/Forward […]
Insights from 2020 – New Workforce Priorities Shift the IT Landscape
How has the COVID-19 pandemic and the necessity of the distributed, anywhere workforce shifted the future of work? Forrester Consulting conducted a survey, commissioned by VMware, to inquiry decision-makers with responsibility for strategy and security from various global industries on how the challenges of moving to an anywhere workforce has […]
Bridging the Developer and Operations Divide ebook
Software drives your business. As your organization looks to improve customer and employee-facing applications in ways that make a significant difference in how your business runs, how it produces goods and services, and how its revenues grow—even in difficult times—process becomes paramount. The companies investing in DevOps have an advantage, […]
CIO Roadmap to Hybrid and Multi-Cloud
While cloud has become a key driver of business expansion and operational efficiency, business and IT leaders still struggle to understand how to transform their organizations into cloud-driven and cloud-optimized enterprises. Despite the market increasingly viewing the data center and public cloud as part of a singular hybrid strategy with […]
CIO Essential Guidance: The CISO security threat landscape
After a year that saw the largest and fastest transformation in work patterns in history, security teams now preside over an ecosystem that is more distributed and heterogeneous than ever before. 3,542 CIOs, CTOs, and CISOs from around the world were surveyed from companies in a range of industries to […]
Seven Cybersecurity Misconceptions Every CIO Should Dispel
Cybersecurity spend continues to increase, yet breaches continue to rise. What are we doing wrong? For starters, most organizations define cybersecurity practices through preventative technologies. What these approaches are often missing, however, are the basics: cyber hygiene, asset management, and protecting the data above all else. When talking to customers, […]
Driving Business Value: What Can CXM do for You?
Have you ever wished you could just read your customers’ minds, to find out what it is they really want? While we can’t promise any mind-reading powers, customer experience management (CXM) can give you the next best thing. CXM captures a 360-degree view of the customer experience, using feedback, analysis, […]