Welcome to the on-call life. Being on-call can be a daunting experience for any new team member. There is only one thing worse than being woken up at 3am to discover that your systems are down — to wake up on your own at 8am and discover that your systems […]
The PagerDuty Postmortem Handbook
No major incident is ever truly resolved without a postmortem. It’s a way to look back and review the incident in detail to determine exactly what went wrong, why it went wrong, and what can be done in the future to make sure it doesn’t happen again. To that end, […]
B2B Marketer’s Guide To Optimizing Customer Experience, From Acquisition To Advocacy
Trying out new approaches makes being a marketer exciting. Even when faced with limited resources, figuring out what works and what doesn’t can be both creative and rewarding. There comes a point where once campaigns are up and running, it’s not about either getting things moving or reinventing the wheel. […]
B2B Marketer’s Guide To Account Based Marketing
What’s account-based marketing all about? How can webinars help your program? A quick glance at The Webinerd’s Guide to Account-Based Marketing will lay bare why ABM is taking off — again — what it means for marketers moving forward and how webinars can act as the accelerant to any ABM […]
Driving Webinar Registration Best Practices Guide
Boosting webinar registration and webinar attendance rates is a major struggle for most companies. While hosting webinars is a powerful tool for communicating with customers, prospects, and employees across multiple time zones and geographies, running a webinar is only as effective as your ability to get people to attend it. […]
Why You Should Integrate Your Business Apps with UCaaS
Your guide to everything you need to start The modern enterprise relies on an array of different tools to boost productivity, automate workflows, provide customer relationship management and support, and manage communication both internally and externally. A recent Harmon.ie survey of information workers reports that, on average, 74% of employees […]
Digitizing the Enterprise Cash Cycle
Finance leaders, learn how to evaluate digital transformation for your payment processes and your Accounts Receivable workflow. Lower Costs: Swapping out the standard per-transaction fees for a fixed-rate SaaS model reduces spend from the get-go. Higher Customer Satisfaction: Customers are happier to do business with you when interactions are easier […]
CFO’s Guide to Automating Accounts Receivable
CFO’s, what if you could shift your focus from managing disparate, manual A/R processes to forecasting how the A/R function might save the company money, speed up time-to-cash, and drive a more predictable capital plan? The Paystand CFO’s Guide to Automating Accounts Receivable will show you how you can achieve: […]
What to Look for When Choosing a Payment Solution for NetSuite
NetSuite is a complete, scalable cloud ERP (enterprise resource planning) solution for growth-stage, mid-sized and large enterprise businesses. But payment functionality doesn’t come out of the box. The right payment solution will not only integrate easily with your NetSuite ERP, but will also help you reduce processing costs, speed up […]
ROI for Revenue Automation: Complex Processes into Consistent Data
Most revenue accountants and CEOs know they need to beef up their revenue recognition processes and tools, but it can be difficult to quantify the benefits that would result from a financial investment. The management of revenue accounting is a challenge for today and tomorrow. Guided by a series of […]