Are your teams remote or flexing to a hybrid workspace? From onboarding, through global team integration, and even employee offboarding, our HR experts laid out a strategy for companies to create an engaging, rewarding work environment for their team members, wherever they may be located. As your company evaluates how […]
The Complete Guide To Building A Remote Global Team
A diverse, distributed team adds efficiency, improves the overall chances of success for a business, and most importantly, adds another measure of resilience. And in times of crisis and uncertainty, it’s resilience that helps businesses come out stronger on the other side. Download the eBook to learn: The top five […]
The Global Hiring Handbook
Are You Adding International team members? If a global hire is on the horizon, now is the time to study up on what you need to know. From creating a compliant employment contract, to providing competitive benefits, to managing cross-culturally, this is the guidebook to help you get started. Get […]
Die Vorteile der Cloud: Ein Leitfaden für IT-Führungskräfte
Steigern Sie die Resilienz und Agilität Ihrer Organisation Oft verhindern unflexible Altsysteme, dass sich agile Arbeitsabläufe und innovative Strukturen im Unternehmen etablieren. Eine cloudbasierte IT-Basis ist heute unverzichtbar – besonders in Zeiten beispielloser Veränderungen. Erfahren Sie in diesem Leitfaden mehr über die Vorteile der Cloud, darunter: Schnellere, fundiertere Entscheidungen Bessere […]
Enable Contact Center Agents to Work from Wherever They Need to Be
Ensure your contact center keeps pace with changing business conditions Gain the agility you need to swiftly adapt your contact center as business conditions evolve. With AWS EUC Services, you can allow your contact center agents to remain productive wherever they need to work. And as fully managed services, Amazon […]
Improving Service and Reducing Costs in Contact Centers
A contact center outfitted with the right technology across diverse channels, including telephone, messaging apps, and social media, can support resolving customer issues quickly, tracking engagements, and capturing data. But, while many companies are interested in applying advanced technology to improve customer interactions, they struggle with how to drive efficiencies […]
Bring Order To Chaos: Ensure Compliance And Cut Records Storage Costs
Sort records in a way that not only supports defensible destruction but also allows you to more efficiently search for them and find what you need, whenever you may need it. By combining your organization’s records retention schedule and databases with powerful records management technology, you can put your stored […]
A Better Way To Identify And Defensibly Destroy Eligible Stored Records
You want to reduce storage costs and risks by destroying paper records as soon as they meet retention requirements. Unfortunately this has proven to be no simple task – until now. Learn more about a new workflow solution that accelerates the destruction of paper records by quickly and cost-effectively classifying […]
Buyer’s Guide To Choosing The Right Remote Support Tool
More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow […]
Unleashing Advanced Analytics
At forward-thinking companies around the globe, data science and analytics are upending the old way of doing things. As the stories in this book illustrate, businesses are marketing, buying, selling, and improving operations in ways that simply were not possible a few years ago. A few are even transforming data […]