There’s no turning back. What began as the world’s largest remote work experiment is now standard practice, and quite an efficient one — data proves that remote employees are more engaged and productive. However, as working professionals free themselves from the restrictions of an office commute, a new challenge arises. […]
Global Sales Strategy Workbook
You’re confident your company could thrive globally. But do you know where or how to begin the international expansion process? Use this Global Sales Strategy Workbook: an all-encompassing, hands-on tool to help you design and execute your global expansion and increase your sales — all while minimizing risk. [email-download download_id=”3358″ […]
2020 State of Unplanned Work Report
As operational complexity continues to increase, unplanned work is emerging as a rapidly growing trend hindering an organization’s ability to deliver on the promise of digital transformation. Disruptions caused by unplanned work compel workers to shift into real-time action and fire drills, diverting them from innovation, while also hurting productivity […]
Moving to DevOps The Human Approach
To remain competitive and relevant, every organization must be open to change. Though change can be very rewarding, convincing your team of that can be difficult, especially when there is a risk of employee turnover. In Moving to DevOps: The Human Approach, we show how walking your team through the […]
Best Practices in Outage Communication
When something goes wrong on a large scale in your company, you need a plan to talk about it quickly and effectively. It might seem like communication is just something that should happen naturally. So why would you need best practices for talking about something? Think about all the channels […]
The On-Call Survival Guide
Welcome to the on-call life. Being on-call can be a daunting experience for any new team member. There is only one thing worse than being woken up at 3am to discover that your systems are down — to wake up on your own at 8am and discover that your systems […]
The PagerDuty Postmortem Handbook
No major incident is ever truly resolved without a postmortem. It’s a way to look back and review the incident in detail to determine exactly what went wrong, why it went wrong, and what can be done in the future to make sure it doesn’t happen again. To that end, […]
Cybersecurity Evolve The Sophos Business Impact
Customers running a Sophos cybersecurity system report a 90% reduction in day-to-day admin and an 85% cut in security incidents requiring investigation. In fact, customers say they would need to double their security headcount to maintain the same level of protection if they didn’t run a Sophos cybersecurity system. Explore […]
Cybersecurity The Human Challenge
The role of skilled professionals in cybersecurity has never been more critical. While advances in automation and technology have played an important part in strengthening organizations’ cyber defenses, truly effective security programs still require the addition of human experts. The continued importance of security professionals has been driven in large […]
The 5 Keys to Self-Healing, Secure SD-WAN
SD-WAN solutions have become increasingly popular as organizations request fast, scalable, and flexible connectivity among different network environments, and seek to lower overall total cost of ownership (TCO) while preserving user experience. But the wrong SD-WAN solution can significantly inhibit an organization’s ability to quickly adapt to changing business demands, […]