How Rent-A- Center Increased Sales by Focusing on Customer Experience

With over 2,400 stores in the US, Puerto Rico, and Mexico, Rent-A-Center employs over 17,000 people who serve more than one million customers. The company puts the buying power in their customers’ hands through flexible payment options so they can enjoy big-ticket items the way they want, when they want […]

The Lego Group Drives Continuous Improvement Using Feedback

The LEGO Group uses the Medallia platform to closely measure customer experience and react quickly with intelligent action. Thousands of employees of The LEGO Group across multiple business areas use Medallia’s intuitive and easy-to-use solution to keep abreast of customer feedback in real-time and engage with customers. The Medallia-powered customer […]

Patient Experience in the Face of COVID-19

The COVID-19 pandemic has transformed the patient experience in the United States in important ways, through a heightened emphasis on safety, a massive expansion in the use of telehealth services, and expansive efforts to provide quality, attentive care for patients with confirmed or suspected cases of COVID-19. Yet the pandemic […]

Ransomware Recovery

Ransomware attacks and cybersecurity threats are on the rise and can disrupt your business — resulting in data loss, security breaches, and possible financial and brand damage. Hackers don’t discriminate: if your IT infrastructure is vulnerable, they will find a way in. You need cost effective solutions to protect your […]

Multi- Tier Data Storage to Preserve and Protect for Less

There are many things to keep you up at night if you manage IT. It’s likely you have too much to manage, you’re dealing with lots of unstructured data, and you need a single source of data governance truth. At the same time, data needs to be easily accessible while […]

Why Cold Storage Works for Inactive Data

Storing all your data in the cloud is expensive, especially since data is growing exponentially. Most data is inactive — that is, while it may need to be kept for archival purposes, frequent access is unlikely. This calls for a more cost-effective alternative to what cloud providers and hyperscalers typically […]

The Paradox Between Improving Patient Care & Adoption Of Technology

Even though there has been progress in reducing the incidences of PAEs with the adoption of technology, this same technology can very well be the culprit of increasing clinician burn-out resulting in breaking from protocol and thus radically affecting patient outcomes.[email-download download_id=”5709″ contact_form_id=”194″]

How Healthcare Organizations Can Keep ‘The Wolf’ Away

Print security is more than document security. Today’s threats require attention to data in-transit and endpoint devices on the network. This is especially important for healthcare organizations. Use this eBook to see how HP Print Security can help you stay a step ahead. [email-download download_id=”5683″ contact_form_id=”194″]