Getting Started with a Customer Data Platform

Getting Started with a Customer Data Platform Create customers for life! Leveraging powerful use cases like these can help you deliver maximum value to see impressive results. Read this eBook to learn: Acquisition, loyalty, and retention strategies that create repeat buyers How to uphold and adjust privacy and consent preferences […]

The Third- Party Risk Management Compliance Handbook

With third-party incidents triggering fines like those levied against Morgan Stanley (OCC, $60M) and Foster- Wheeler (FCPA, $41M), these regulations prove to have real teeth. Prevalent has analyzed 21 regulations and guidelines for requirements related to third-party oversight and compiled the results into a two-part report, The Third-Party Risk Management […]

Hyper- personalisation: Key to the Future of Digital Banking in ASEAN

What customers expect from financial services providers has changed dramatically with the emergence of disruptive trends and digital transformation. Today’s customers want more seamless experiences, with 66% expecting companies to understand their unique needs and expectations. Discover how to elevate your customer experience with Salesforce’s latest e-book, “Hyper-personalisation: Key to […]

Trends In Financial Services

Collating insights from nearly 2,800 global financial services leaders, Salesforce’s latest “Trends in Financial Services” report, focuses on what growth-minded organisations do differently from their competitors.The report includes data collected from global financial services leaders worldwide at two key junctures: immediately preceding the pandemic, and again nearly a year later. […]

The Definitive Guide to Employee Experience

How to activate the untapped power of your people to improve every area of your business Unlock the power to continuously listen to, understand, and respond to your people while fostering a workforce that feels empowered, entrusted, and connected to a higher purpose.  Discover the exact steps top organizations are […]

A New Model for Employee Experience: Continuous Response

The world of employee experience has radically changed, forcing a new model for how organizations engage employees and shorten the distance from signals to action. Global industry analyst Josh Bersin calls this new approach “continuous response.” Similar to the way businesses monitor and respond to customer needs, employers and organizations […]

COVID Impacts Require Accurate Network Testing

With the COVID-19 pandemic, healthcare systems around the world needed to rapidly expand capacity to effectively treat a large number of critical care patients. With this possible exponential growth in the numbers of patients needing treatment, this healthcare provider embarked on a plan to convert standard patient wards in their […]