To move your business to the top of your industry, you need to deliver superior customer experiences, create new revenue streams and make strategic decisions faster. Today’s modern data capabilities make this possible — so you can deliver business insights that drive real innovation, speed an d flexibility. This e-book […]
Modernise Your Cloud Data Platform
With a fully integrated data environment, your applications will get the data they need when they need it. Your team can intelligently make business and IT decisions that will drive the most value to your customers and have the greatest impact on your business’s bottom line. A customized approach to […]
Reinventing sales: How sales teams are using Slack to unlock greater revenue in the new world of work
To get a better view of the new world of work, we talked to business and sales leaders across industries and countries about what comes next. In this guide, we’ll look at what these themes mean for sales leaders and show how sales organizations at some of the world’s most […]
The Total Economic Impact™ Of Slack For Sales Teams
For sales teams, the pressure to swarm leads and close deals is intense. Thankfully Slack can help. With Slack, teams not only speed up sales cycles, they win more deals. These benefits ladder up to top-line growth and bottom-line savings. A commissioned study conducted by Forrester Consulting on behalf of […]
Choosing a collaboration platform: 8 questions every IT leader should ask
Since collaboration is a fundamental part of almost every job and process, improving it delivers real productivity gains across the whole enterprise. For companies trying to increase agility, better collaboration has become an urgent priority – a way to reduce the organizational drag that kills innovation and responsiveness. That’s what […]
Reinventing work: in IT How IT leaders are using Slack to unlock the full potential of their people and tools
Five themes dominate the new world To get a better view of the new world of work, we talked to business and IT leaders across industries and countries about what comes next. In this guide, we’ll look at what these themes mean for IT decision makers and show how lT […]
Modern incident response How our customers use Slack for faster resolution, less stress and fewer repeat incidents
The digital world is open 24/7. So it follows that digital consumers expect IT and customer service to keep the same hours. These exceedingly high expectations mean that no issue is too small or common to frustrate customers, from broken code to site-wide outages. The data analytics company Splunk reports […]
Reinventing work in development teams How software teams use Slack to stay productive and engaged in a WFH world
Five themes dominate the new world of work What makes this a good time to consider Slack? Throughout 2020, we talked to business and IT leaders about how their world was changing and what comes next for them. All of these themes demand new ways of working—and better ways of […]
The Total Economic Impact™ Of Slack For Service Teams
Switching to a new software solution can be a tough business decision. But, more importantly, it can also be a good business decision. To help organizations decide if Slack is right for them, we commissioned the trusted market researchers of Forrester to assess the economic impact of Slack.They conducted a […]
Reinventing Customer Service: How post-pandemic service teams are using Slack to reshape the discipline
Five themes dominate the new world of work To understand what the new world might look like, we talked to business leaders across disciplines, industries and countries about what comes next. Five big themes emerged (explored in our ebook “Reinventing Work”)—and they apply to just about every organisation: Employee engagement […]