Highly flexible and highly scalable, Amazon Connect deploys the latest automation and omnichannel customer engagement features available. Voice Foundry estimates Amazon Connect customers can save 50 percent in operational costs over on-prem contact centers. Join us in this webinar to learn how public sector organizations are implementing Amazon Connect to […]
AWS – Canadian SMB Retailers’ Journey to the Cloud
The retail landscape has seen enormous change over the last year. Retailers must innovate fast or risk obsolescence. Many are developing digital commerce platforms, expanding their fulfillment options, and working hard to improve customer experiences to match new consumer expectations. It all starts with a move to the cloud. AWS […]
Mitigating the ransomware threat with FireEye Cloudvisory on AWS
Misconfigurations can leave systems vulnerable to a cloud ransomware attack Closing security vulnerabilities through automation Many enterprises depend on self-service cloud infrastructure automation to allow the business to scale as needed. Unfortunately, this means insecure policies and misconfigurations can also be deployed at scale, at any time, with little oversight. […]
Reimagine Experience: Driving business success with a winning website experience
It only takes 0.5 seconds for visitors to decide how they feel about your website – and whether they want to do business with you. A great website presence in both form and function can have a significant impact on your business’s bottom line. Join us at the Reimagine Experience […]