It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. Organizations need to invest and focus on the customer journey, service delivery and product design in order to thrive in this era of rapid disruption. Watch Mike Nash and cross-functional […]
Holiday Inn – Leveraging Fast, Actionable Feedback to Safely Reopen Resorts
The global health crisis of COVID-19 hit the travel and hospitality industries particularly hard in 2020. Like other vacation clubs and hotels, Holiday Inn Club Vacations® had to close 29 resorts in March 2020. There was no playbook to consult for a situation like this one. The Club had to […]
Preparing your information for a merger, acquisition or divestiture
A MAD event is going to be disruptive to records and information management (RIM). It can mean dealing with unfamiliar and often incomplete records, retention schedules and management practices. If RIM isn’t included in the early stages of the deal, it can lead to bigger challenges later. Here’s a checklist […]
Best Practices to Minimize Information Risks During Mergers, Acquisitions and Divestitures
One of the biggest challenges of a MAD event is managing information risks. While you can’t eliminate risks, you can mitigate them if you truly understand them right from the start. Here are key questions to help identify information risks, followed by some best practices to minimize them.[email-download download_id=”6085″ contact_form_id=”6039″]
Managing Information During Mergers, Acquisitions or Divestitures
Once a merger, acquisition or divestiture is underway, time is of the essence. And teamwork is critical. Particularly with two or more organizations working together, there could be multiple stakeholders to engage as you work to merge RIM teams – and make sure everyone knows their role.[email-download download_id=”6069″ contact_form_id=”6039″]
Your Options for Migrating Legacy Backup Systems & Data
IT has to be top of mind during a merger, acquisition or divestiture as it is the custodian of the organization’s digital assets on a variety of media. When integrating organizations, IT systems (such as data backup systems) are often consolidated with little forethought regarding potential risks. IT staff need […]
The Elements of a Successful Records & Information Management Plan
A merger or acquisition is always more than the merging of organizations. It’s a merging of information, too. And there are important requirements to minimize risk and maximize success. A successful plan for merging records and information consists of 6 key elements. [email-download download_id=”6024″ contact_form_id=”6049″]
Information Management During Mergers, Acquisitions & Divestitures
A merger, acquisition or divestiture event can be exhausting but you need to maintain focus to help ensure a truly unified records and information management system. Download this checklist to help you successfully navigate a MA&D event.[email-download download_id=”6037″ contact_form_id=”6039″]