Generational differences in customer satisfaction, trust in insurance providers, and eagerness to try out new business models pose significant challenges for insurers seeking loyalty from Millennials and Gen Z consumers. Drawing on a survey of over 4,000 U.S. auto and homeowners’ insurance customers and on lessons from major insurance companies, […]
Blueprint for a Future Ready Workforce
It’s not news that the digital economy is changing all the rules for IT, which has to deliver the infrastructure and apps that business stakeholders demand. And they have to do it fast without compromising security. That’s why it so important to have a modern data center. Learn what defines […]
Top Considerations for Migrating to Windows 10 Modern Management with VMware Workspace ONE
Modern management of Windows 10 desktops is no longer a ‘nice to have,’ it is a must have. Learn guidance around key considerations when migrating to modern management of Windows 10 desktops with VMware Workspace ONE with this technical overview. [email-download download_id=”5873″ contact_form_id=”46″]
The Ultimate Cloud-Based Management Showdown
Distributed workforces are broadly seen as the new standard, which means IT operations management needs to meet new demands. Learn why Cloud-ready isn’t enough for Modern Management in this Infographic. Cloud native solutions are needed to support unified endpoint management. [email-download download_id=”5861″ contact_form_id=”46″]
Windows Admin to a Management Magician
Does transforming your IT to meet modern requirements to support a distributed workforce seem daunting? Learn from real-world examples of innovative leaders moving their IT infrastructure to Modern Management to combine the efficiency of Mobile Device Management (MDM) with the robust capabilities of PC lifecycle management on a single digital […]
The Retailer’s Guide to Curbside Commerce
87% of consumers want brands to continue offering curbside pickup options. As consumers become increasingly more cautious about cleanliness, health and safety in the post-pandemic era, it’s no wonder big-box retailers, chain restaurants and local businesses continue to expand their contactless commerce offerings. When done right, curbside pickups provide an […]
Frontier Airlines – Improved Online Customer Experience and Decreased Negative Feedback by 70%
Frontier Airlines believes travel should be for everyone. Low fares allow people to travel more often, see new places, connect with family and loved ones and develop business opportunities. Headquartered in Denver, they currently serve more than 80 cities in the US, Mexico, and the Dominican Republic. [email-download download_id=”5833″ contact_form_id=”190″]
State Farm: Why Customer Experience Matters More Than Ever
The insurance industry and customer expectations are continuously evolving. It’s important, now more than ever, to support the needs of your customers. Join State Farm’s CFO and CDO, Jon Farney and Fawad Ahmad, as they share why customer experience matters and how they’re using real-time feedback to enhance the customer […]