Performing a site survey with AirMapper on the AirCheck® G2 or EtherScope® nXG is simple. Still, now that you have uploaded your results to Link-Live you may be wondering how to generate a report for your customers. More importantly, you may want to know what type of information should be […]
Interference Sources on the Wi-Fi Network
Based on our survey, 35% of companies say that RF interference is their leading cause of customer complaints, while 60% don’t even know if their issues are due to RF interference or not. Non-Wi-Fi interference leads to decreased throughput, poor voice quality, and dropped connections that force you to revisit […]
2020 State of Unplanned Work Report
As operational complexity continues to increase, unplanned work is emerging as a rapidly growing trend hindering an organization’s ability to deliver on the promise of digital transformation. Disruptions caused by unplanned work compel workers to shift into real-time action and fire drills, diverting them from innovation, while also hurting productivity […]
Moving to DevOps The Human Approach
To remain competitive and relevant, every organization must be open to change. Though change can be very rewarding, convincing your team of that can be difficult, especially when there is a risk of employee turnover. In Moving to DevOps: The Human Approach, we show how walking your team through the […]
Best Practices in Outage Communication
When something goes wrong on a large scale in your company, you need a plan to talk about it quickly and effectively. It might seem like communication is just something that should happen naturally. So why would you need best practices for talking about something? Think about all the channels […]
The On-Call Survival Guide
Welcome to the on-call life. Being on-call can be a daunting experience for any new team member. There is only one thing worse than being woken up at 3am to discover that your systems are down — to wake up on your own at 8am and discover that your systems […]
The PagerDuty Postmortem Handbook
No major incident is ever truly resolved without a postmortem. It’s a way to look back and review the incident in detail to determine exactly what went wrong, why it went wrong, and what can be done in the future to make sure it doesn’t happen again. To that end, […]
Networking For The Unforeseeable Future
The need to provide robust network access to support remote workers and new, cloud-based applications and processes has put the IT departments of distributed organizations in the innovation driver’s seat. IT leaders realize that an agile, open networking platform is crucial to offering the flexibility and performance the organization needs […]
Cybersecurity Evolve The Sophos Business Impact
Customers running a Sophos cybersecurity system report a 90% reduction in day-to-day admin and an 85% cut in security incidents requiring investigation. In fact, customers say they would need to double their security headcount to maintain the same level of protection if they didn’t run a Sophos cybersecurity system. Explore […]
Cybersecurity The Human Challenge
The role of skilled professionals in cybersecurity has never been more critical. While advances in automation and technology have played an important part in strengthening organizations’ cyber defenses, truly effective security programs still require the addition of human experts. The continued importance of security professionals has been driven in large […]