Today’s applications need databases that can store terabytes to petabytes of new types of data, provide access to that data with millisecond latency, process millions of requests per second, and scale to support millions of users anywhere in the world. A “relational only” approach is no longer sufficient. In this […]
Harness the Power of Data
There’s never been a better time to become a modern, analytics-driven organization. Here’s your chance to discover proven approaches for removing data dysfunction from your business. Only then can you start deploying fit-for- purpose analytics solutions (storage, processing, querying, analysis, presentation) to meet existing and future challenges. Read this informative […]
Introduction: Cloud Databases
Break free from legacy databases and start planning your migration to the cloud with the eBook from AWS and O’Reilly Media. This informative introduction provides you with a concise overview of what it takes to deploy databases in the cloud. Starting with the pros and the cons, you’ll gather key […]
Creating a Modern Analytics Architecture
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Migrate to the Secure AWS Cloud
Looking for a way to secure your data in the cloud? A provider who demonstrates these six benefits can help you transform the way you operate, freeing up resources to focus on your core business, all while making your organization more secure. Read the eBook Migrate with Confidence to a […]
8 Business Drivers That Motivate Cloud Migrations
Helping thousands of organizations successfully migrate to the cloud has given us robust insights into the business drivers that are emerging as the most prevalent motivators, as well as the key processes that make migration worth the effort. Read the eBook, 8 Business Drivers That Motivate Cloud Migrations, for a […]
Migrate and Modernize to Accelerate Innovation
Get the speed and agility you need to delight existing customers, win new clients, and thrive in today’s hyper- competitive business world. By migrating to the cloud and modernizing your infrastructure with AWS, you can accelerate innovation and drive sustainable transformation. AWS provides software, services, support, and prescriptive guidance for […]
Reducing Costs in Service Centers
A contact center outfitted with the right technology across diverse channels, including telephone, messaging apps, and social media,can support resolving customer issues quickly, tracking engagements, and capturing data. But, while many companies are interested in applying advanced technology to improve customer interactions, they struggle with how to drive efficiencies and […]
Amazon Connect TEI
Few things are more complex—or expensive—than running a contact center. A new study by Forrester Research discovered that moving to Amazon Connect from a legacy cloud contact center providers can offer significant cost savings. Based on Forrester’s analysis of six customers who made the switch, The Total Economic Impact of […]
7 Leading Machine Learning Use Cases
Machine learning has moved beyond the hype to become a meaningful driver of value for many organizations. Over half of businesses that have deployed machine learning-powered artificial intelligence (AI) initiatives say the technology has increased productivity.1 While it’s clear that machine learning is an essential part of business transformation, many […]